Privacy Policy

Effective Date: January 14, 2026

Chesterfield Tile Co. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard information when you visit our website, https://chesterfieldtile.com (the “Website”).

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

You may voluntarily provide personal information to us when you:

Submit a contact form
Request information or services
Opt in to receive text message communications

This information may include:

Name
Phone number
Email address
Any information you include in your message

b. Automatically Collected Information

When you visit our Website, we may automatically collect certain non-personal information, including:

IP address
Browser type
Device type
Pages visited and time spent on the Website

We collect this information using Google Analytics to help us understand how visitors use our Website and to improve its performance.

2. Text Message Communications

If you opt in to receive text messages from Chesterfield Tile Co., we may use your phone number to send you:

Appointment confirmations
Project-related updates
Customer service communications

Message frequency varies. Standard message and data rates may apply.
You may opt out of text messages at any time by replying STOP or by contacting us directly.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with or sold to any third parties under any circumstances.

3. How We Use Your Information

We use the information we collect to:

Respond to inquiries and requests
Communicate with clients and prospective clients
Improve our Website and services
Maintain internal records
Comply with legal obligations

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information only in the following limited circumstances:

With service providers who assist us in operating our Website or communications (such as analytics or messaging providers), under confidentiality obligations
When required by law, regulation, or legal process
To protect the rights, property, or safety of Chesterfield Tile Co., our customers, or others

5. Cookies and Analytics

Our Website uses cookies and similar technologies through Google Analytics to collect and analyze usage data. You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Website.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights (Virginia Residents)

Virginia residents may have the right to:

Request access to personal data we hold about you
Request correction or deletion of your personal data
Opt out of certain data processing, where applicable

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Chesterfield Tile Co.
131 Granite Springs Rd
Richmond, VA 23225, USA
Phone: (804) 276-6725
Website: https://chesterfieldtile.com